Matchmaster Pty Limited (Matchmaster, we, our, us) has developed a policy to protect your personal information in compliance with the Privacy Act 1988 (Cth) (the Act). Matchmaster recognises that respecting the privacy of our customers is of utmost importance. The purpose of this policy is to tell you what information we collect, how we use and disclose your personal information and how you may access or correct it.
We will only collect personal information that you provide to us or that we are allowed to collect under the Act. You may provide your personal information:
The personal information that we collect can include, but is not limited to, information such as your name, email address, physical address, phone number and financial information (such as credit card details). Similar information may be provided to our representatives or on application forms to request services from us.
You may visit the Site without providing any identifying information. In order to use some parts of the Site, however, you may be required to give us personal information.
We do not collect any sensitive information (as that term is defined by the Act) about you.
You have the right to withhold your name or to use a pseudonym in place of your real name to identify yourself but you will appreciate that in some cases, such as the purchase of goods by means of a credit card, you will need to supply your real name.
The Site uses temporary session cookies that expire when you quit your browser. Upon closing your browser the session cookie set by the Site is destroyed and no personal information is maintained which might identify you should you visit the Site at a later date.
In addition, our Internet Service Provider makes a record of your visit to the Site and logs the following information for statistical purposes only:
Matchmaster uses this information to monitor usage patterns on the Site to improve content, navigation and design features, helping you to get information more easily. You consent to us collecting and using this information as set out here.
By providing Matchmaster with your personal information, you consent to us retaining that personal information and using it to support your relationship with us in accordance with this policy. For example, we may use your personal information:
You consent to Matchmaster disclosing your personal information:
Except as set out in this policy, we do not share, rent, or sell your personal information to other companies.
Some of the third parties to whom we disclose your personal information are not based in Australia, including entities based in America. You agree that principle 8.1 of the Australian Privacy Principles does not apply and you give your consent to us disclosing your personal information overseas as allowed in this policy.
We take reasonable precautions to protect and maintain your personal information and to make the Site as secure as reasonably possible against third parties accessing, changing, using or disclosing your personal information. However, due to the inherent nature of the internet, we cannot guarantee the security of any personal information transmitted to us. You should be aware of this risk.
The Site provides links to other websites. These websites have separate privacy and data collection practices. You acknowledge that we have no control or responsibility over the privacy policies, practices, data collection activities or the content of other websites.
If you wish to take your name off our mailing list, or want to correct your personal information (i.e. changing your address or contact details), you may do so at any time.
You may also request a copy of any of your personal information that we hold. We may charge a reasonable fee for providing you with this record.
If applicable, any legal requirement on Matchmaster to maintain certain records concerning your personal information or any legal right to prevent your access must prevail over any of your requests.
To request having your name removed from future mailings from us, or to update your information, please advise us by email to the address below. You may also use the ‘unsubscribe’ button on mailings we send to you. We will respond to your request within a reasonable period of receipt of that request.
To the extent required by law, we will delete or permanently de-identify any personal information that we do not need any more (including personal information that we receive about you without your permission) or personal information that you request us to delete or de-identify.
Matchmaster Support email: [email protected]